The Black Belt in Thinking Podcast

When Fluency is Better than Knowledge - Peter Cronin & Peter Thorby

Is Fluency better than knowledge?
We learn a lot of things at school, but we often forget a lot of this information/learnings because we don't use them. How often have you had to use long division in your adult life?
When people have to deliver or provide and answer and they don't have the muscle memory/fluency, they they start guessing. Then often the person on the receiving end takes the result as true, as they don't have the fluency either.
So how do we build the fluency in the skills we want to get better at?
Tune in to this episode to find out how to build your own fluency or the fluency of your team!
If you’re enjoying the series and getting value out of the episodes please remember to share them around!
The hosts also love to hear any feedback or answer questions you may have, so feel free to send them a message at peter.cronin@viago.com.au or mirta@viago.co.nz!

Behaviour Forcing - Peter Cronin and Mirta Fagundes

On this episode Peter and Mirta discuss Behavior Forcing or Poka-yoke (Mistake Proofing), which is the use of any automatic device or method that either makes it impossible for an error to occur or makes the error immediately obvious once it has occurred.
 
So in a system where a mistake is happening time and time again, we introduce a forcing function which prevents people making that mistake. For example, the noise your makes in your car when you forget to put your seatbelt on. Obviously you can continue to drive the car with the noise, however the annoying dinging noise is there to help shape the behavior.
 
If you’re enjoying the series and getting value out of the episodes please remember to share them around!
 
The hosts also love to hear any feedback or answer questions you may have, so feel free to send them a message at peter.cronin@viago.com.au or mirta@viago.co.nz!

Cognitive Bias Episode 11 - Hindsight Bias

Peter and Mirta's series on cognitive biases continues!
 
There are a few different cognitive biases that have a powerful influence on how you think, how you feel, and how you behave. Each episode will touch on a different bias. So make sure you tune in to them all!
 
This week Peter and Mirta talk about the Hindsight Bias. Hindsight bias is our tendency to look back at an event that we could not predict at the time and think the outcome was easily predictable. It is also called the 'knew-it-all-along' effect.
 
For example, after attending a sports game, you might insist that you knew that the winning team was going to win beforehand. 
 
If you’re enjoying the series and getting value out of the episodes please remember to share them around!
 
The hosts also love to hear any feedback or answer questions you may have, so feel free to send them a message at peter.cronin@viago.com.au or mirta@viago.co.nz!

Cognitive Bias Episode 10 - Cognitive Dissonance

Peter and Mirta's series on cognitive biases continues!
 
There are a few different cognitive biases that have a powerful influence on how you think, how you feel, and how you behave. Each episode will touch on a different bias. So make sure you tune in to them all!
 
This week Peter and Mirta talk about the Cognitive Dissonance. Cognitive Dissonance is the mental state (and discomfort) we experience when we perceive two opposing or contradictory beliefs as both being true.
 
For example, you may agree that a) smoking is bad for you (because it causes cancer) and b) smoking is good for you (because it relaxes you). These seemingly contradictory beliefs cannot exist at the same time, so you opt to rationalize one over the other.
 
If you’re enjoying the series and getting value out of the episodes please remember to share them around!
 
The hosts also love to hear any feedback or answer questions you may have, so feel free to send them a message at peter.cronin@viago.com.au or mirta@viago.co.nz!

Cognitive Bias Episode 9 - Recency bias

Peter and Mirta's series on cognitive biases continues!
 
There are a few different cognitive biases that have a powerful influence on how you think, how you feel, and how you behave. Each episode will touch on a different bias. So make sure you tune in to them all!
 
This week Peter and Mirta talk about the Recency bias. Recency bias favours recent events over historic ones. Recency bias gives greater importance to the most recent event, such as the final lawyer's closing argument a jury hears before being dismissed to deliberate.
 
Recency bias should not be confused with anchoring or confirmation bias (which you can learn about in earlier podcasts). It commonly appears in employee evaluations, as a distortion in favour of recently completed activities or recollections.
 
If you’re enjoying the series and getting value out of the episodes please remember to share them around!
 
The hosts also love to hear any feedback or answer questions you may have, so feel free to send them a message at peter.cronin@viago.com.au or mirta@viago.co.nz!

Bias in house buying with Rhiannan Jenkins

In this episode Peter talks with Sydney buyers agent Rhiannan Jenkins about the biases in house buying and how learning about these bias could help you in the future.  
Many of us are convinced we're logical. But our property buying and selling decisions are rooted in psychological biases, many of which we're not even aware of.
Rhiannan points out our price perceptions can be framed by messages from the media about pricing. How a price-related frame might work is that as soon as the market levels off we frame the purchase as if it's suddenly a bargain.
Listen in to find out what other biases we often don't realise we have when in the process of buying or selling a house.
If you find value in the episode or any you have listened to in the past, please recommend and share with others so that we can continue to provide this content for you. 

Cognitive Bias Episode 8 - Fallacy of division

Peter and Mirta's series on cognitive biases continues! 
There are a few different cognitive biases that have a powerful influence on how you think, how you feel, and how you behave. Each episode will touch on a different bias. So make sure you tune in to them all!
This week Peter and Mirta talk about the Fallacy of division, which is the cognitive bias that occurs when a person reasons that something that is true for a whole must also be true of all or some of its parts.
For example: If a cake is moist that must mean that all the ingredients of the cake are moist. Which is very much not the case, as flour, sugar and a bunch of other ingredients are in fact dry. 
If you’re enjoying the series and getting value out of the episodes please remember to share them around!
The hosts also love to hear any feedback or answer questions you may have, so feel free to send them a message at peter.cronin@viago.com.au or mirta@viago.co.nz! 

Cognitive Bias Episode 7 - Framing Effect

Peter and Mirta's series on cognitive biases continues! 
There are a few different cognitive biases that have a powerful influence on how you think, how you feel, and how you behave. Each episode will touch on a different bias. So make sure you tune in to them all!
This week Peter and Mirta talk about the Framing Effect, which is the cognitive bias where an individual’s choice from a set of options is influenced more by how the information is worded than by the information itself.
For example: If you're concerned about your blood sugar level, and you choose a chocolate that is ‘90% sugar-free’ over one that is ‘10% sugar.
If you’re enjoying the series and getting value out of the episodes please remember to share them around!
The hosts also love to hear any feedback or answer questions you may have, so feel free to send them a message at peter.cronin@viago.com.au or mirta@viago.co.nz!